For Service Providers

The Virginia Victims Fund (VVF) makes payment to providers who have provided services for crime-related injuries. In order to receive payment, a provider must have a signed Memorandum of Agreement (MOA) on file with our office. This MOA establishes a rate of payment and details other relevant Virginia law. VVF also requires a completed W9 form which is specific to the Commonwealth of Virginia payment system; a personal W9 cannot be used.

Before a provider may receive payment from VVF, the provider must submit all necessary documentation. VVF will then add the provider to its database. VVF does not maintain a list of service providers for victims.

Code of Virginia § 19.2-368.11:1(G) states that the Virginia Victims Fund is the payer of last resort. This statute requires claimants to exhaust all available collateral resources before VVF can make payment. The resources relevant in each claim depend on both the crime type and the resources available to the victim.

VVF can only pay for services after they are rendered. VVF never pre-authorizes payment of any expenses. However, providers may direct bill VVF immediately after services are rendered.

Code of Virginia § 19.2-368.3 states that A provider who accepts payment from the Virginia Victims Fund for a service accepts VVF's rates as payment in full and cannot bill a claimant any more for that service.

In order to make payment, VVF must have:
  • A Memorandum of Agreement on file with the provider
  • A W9 Form completed
  • Itemized, detailed bills for services rendered
  • Explanation of benefits from all applicable collateral resources
  • All other documentation as deemed necessary by policy for each provider type

§ 19.2-368.6 of the Virginia Code directs that Health care providers, as defined in § 8.01-581.1, shall provide medical and hospital reports relating to the diagnosis and treatment of the injury upon which the claim is based to the Commission, upon request.


Per the Code of Virginia, it is illegal for providers to place an account in collections that is under consideration at the Virginia Victims Fund.

§ 19.2-368.5:2. Effect of filing a claim; stay of debt collection activities by health care providers.

A. Whenever a person files a claim under this chapter, all health care providers, as defined in § 8.01-581.1 that have been given notice of a pending claim, shall refrain from all debt collection activities relating to medical treatment received by the person in connection with such claim until an award is made on the claim or until a claim is determined to be non-compensable pursuant to § 19.2-368.11:1. The statute of limitations for collection of such debt shall be tolled during the period in which the applicable health care provider is required to refrain from debt collection activities hereunder.

B. For the purpose of this section, "debt collection activities" means repeatedly calling or writing to the claimant and threatening either to turn the matter over to a debt collection agency or to an attorney for collection, enforcement or filing of other process. The term shall not include routine billing or inquiries about the status of the claim.

Questions about the status of an account should be directed to
Please note: VVF is unable to provide status to any providers without having received a Memorandum of Agreement first.