How Compensation Works

Timeline for Compensation

• VVF is a reimbursement-based program.
• The timeline to determine eligibility and verify expenses is lengthy and requires specific documentation.
• Claimants are responsible for providing specific documentation and processing will be delayed if the appropriate documentation is not sent to VVF.
• The Fund is experiencing a tremendous case load and generally processes claims in the order in which they are received.

File an Application

• Download PDF Application
• Contact your local Victim/Witness Assistance Program

Application Review

To view an overview of the Claims Processing Timeline, please click the link below.
VVF Claims Process

• Applications must be 100% completed. Applications with unanswered fields will not be processed.
• Completed applications are reviewed in the order in which received.
• Completed applications are reviewed for eligibility after law enforcement documentation is received. As a courtesy to victims, VVF will request law enforcement records if not otherwise provided.
• If a claim is deemed eligible based on law enforcement records, reimbursement and awards may be considered if the claimant has provided substantiating documentation for each requested expense.
• Documents are reviewed in the order they are received.
• Processing time can vary from claim to claim.
• Claimants have 180 days to submit all necessary documentation for consideration.

Victim/Witness Assistance Programs can assist victims with the application process and submission of supporting documentation. They are an allied partner working alongside VVF to assist in the claims process. If you have submitted documentation for your claim, please contact the Fund directly to ensure documentation has been received. Please note that Victim/Witness Assistance Programs cannot guarantee eligibility or payment of expenses. These claim and expense eligibility decisions cannot be made until completed claims are received and investigated by VVF.

If the victim has previously made payment to the provider for crime-related expenses, VVF will consider reimbursement to the victim. However, the Fund may be able to pay a provider directly for crime-related services rendered. Please discuss payment options with your provider directly. The provider may call VVF directly and speak with our Medical Provider Liaison for additional information. Per the Code of Virginia, providers should not place an account in collections that is under consideration at the Virginia Victims Fund. Should you receive a collections notice(s) for crime-related expenses, please send copies of the notice(s) to our office for review.